Beam Privacy Policy

As of March 30, 2018


Beam Financial Inc. (referred to as “Beam”, “we”, “us” or “our”) takes privacy seriously and is committed to protecting the privacy of our consumer users (“you”). This privacy policy (this “Privacy Policy”) applies to our websites, products and services, and mobile applications (together referred to as our “Services”).

This Privacy Policy is part of Terms of Use. Each time you use our Services, you are indicating your acknowledgement and consent to the collection, use and disclosure of information about you collected through our Services as set forth in this Privacy Policy. We may revise this Privacy Policy periodically without advance notice. We will let you know of any changes by posting a revised Privacy Policy on our website with a new effective date and/or in an email notification. If you do not accept the terms outlined in this Privacy Policy, please do not use our Services.

Information Collected by Beam

Beam collects and maintains information provided by and related to you so that we may provide our Services and improve our Services. The types of personal information we collect and share depends on the Service you use or have with us. We collect most of this information during the registration and/or application process for our customers, or when we communicate with you via telephone, email or other means. Additional information, such as your IP address, device information or browser information, may be gathered during your subsequent use of our Services.

The categories of personal information collected include, but is not limited to: address, social security number, birthday and other biographical information, transaction history, demand deposit and savings account information, account transactions, and wire transfer transactions.

You are not required to supply any of the personal information that we request. However, your failure to do so may result in our being unable to provide Services to you. You agree to promptly notify us if there are any changes to your personal information by updating your online account.

Use and Sharing of Information

We use your personal information collected through our Services in many ways, including but not limited to:

  • Process applications and transactions;
  • Verify your identity and authenticate you;
  • Prevent and protect against fraud and enhance the security our Services and otherwise manage risks;
  • Respond to your requests and communicate with you;
  • Manage your preferences;
  • Perform analytics concerning your use of our Services, including your responses to our emails and the pages and advertisements you view;
  • Tailor our Services and otherwise enhance the customer experience;
  • Operating, evaluating and improving our business;
  • Satisfy legal or regulatory requirements or law enforcement requests, relevant industry standards, contractual obligations and our policies; and
  • For any other purposes that we may specifically disclose at the time you provide or we collect your personal information.

We may share the personal information we collect from you and about you with our affiliates and partners or certain third parties as permitted by law, including the following but not limited to:

  • Affiliates, such as our affiliate bank offering deposit products;
  • Third-party service providers we rely on to provide our Services or conduct marketing activities (which are authorized to use your personal information only to the extent necessary to provide these services to us); and
  • Other third parties to comply with legal and regulatory requirements, or for the purposes of limiting fraud, address security or technical issues; verify or enforce our terms of use or our other rights; protect the rights, property or security of our customers or third parties; or otherwise facilitate an audit or merger or acquisition transaction involving Beam.

We may share aggregated or anonymized data with information from you with third parties, including, including but not limited to demographic, geographic, or aggregated client information, can be used by Beam for to help deliver better Services to you or for any other lawful purpose. No personally identifiable information will be included in this data.

We will retain personally identifiable nonpublic information for the period necessary for Beam’s business and legal requirements unless such information is required or allowed to be held for a different period by law.

As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of Beams’s businesses, customer and site visitor information may be one of the transferred assets and may be disclosed in connection with negotiations relating to a proposed transaction. In such case, the transferred information may become subject to a different privacy policy.


Beam stores and maintains data with reasonable and generally acceptable standards of physical and electronic safeguards. We limit access to user and customer data to the extent possible to those who have a need to access the information. Our service providers are held accountable for adhering to strict policies and procedures to prevent any misuse of your personal information. To learn more about our security practices, visit our Security Policy.

We use our reasonable best efforts to protect user information, however no method of transmission or method of data storage is 100% secure. Therefore, we cannot guarantee the absolute security of personal information.

Information Posted to the Beam Platform and Socially

Beam is not responsible for any information you provide us by sharing in public forums such as blogs, chats, videos or social media. We cannot control the privacy or security of information you choose to make public or share with others. Beam retains full, irrevocable, royalty-free, worldwide sublicensable, and perpetual intellectual property rights around any user-generated content uploaded, shared, transmitted, or otherwise publicly disseminated on the Beam site or application. Beam can store, use, reproduce, modify, and adapt such content and will retain full rights to any derivative works or compilations of such content. Users warrant by their actions that they have the necessary rights to grant such licenses to Beam. Beam can further delete such content at any time and for any reason.

Online Tracking

While you are on Beam’s platform, and other websites, third parties we work with and may use technologies such as cookies or pixels to gather non-personal information about your activities on our websites and other sites, in order to understand your interests based on your online activities. You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies. Remember, also, that disabling cookies is browser specific. If you log on using Internet Explorer, you must also disable cookies in Safari if you use that browser at a different time. Pixel tags may not be disabled. If you do not which to allow tracking by pixel tags or other such technologies, please do not use our website or Services.

Do Not Track Signals

Beam does not process or respond to “do not track” signals or other similar signals whereby a user to website requests that it disable collection of information about the user’s online activities over time and across different websites.

Children’s Privacy

Our Services are not directed, or intended to be attractive, to children under the age of 18. We do not knowingly collect personal information from children under age of 18. If you are under the age of 18, do not use our Services or submit any information to us. If a parent or guardian becomes aware that his or her child under the age of 18 has provided us with information without their consent, he or she should contact us. We will delete such information from our files.

Third Party Links

Our websites may contain links to other sites that we do not own or operate. The linked websites have separate and independent privacy policies and terms of use, which we recommend you read carefully before providing any information on that website. We have no responsibility or liability for the manner in which such third-parties may collect, use or disclose, secure and otherwise treat your personal information. Please remember that information you provide to us in connection with the Services may be governed by a separate privacy notice for savings account related information. Such notice may be provided by lenders participating on the Beam platform. Please refer to that notice for additional information about our privacy practices and your rights and choices.

Opt Out

Customers can unsubscribe from marketing and otherwise informational emails from Beam and affiliates utilizing your personal information by contacting Beam or clicking on an unsubscribe link in any communications you receive form us. However, if you unsubscribe, we may still send your transactional email about your accounts and Services.

Contact Us

For more information or if you have any questions about our Privacy Policy, please contact us at [email protected].

Produced in San Francisco with by Beam © 2019.